Privacy
Privacy policy
How we look after the information you share with this community website.
This site is a community website for Shortstown, Cardington, Cople & Cotton End. We keep the personal information we collect to the minimum needed to run it, and we never sell it.
What we collect, and why
- Newsletter subscribers, if you subscribe, we store your email address (and name, if you give it) so we can send you local news and updates.
- Contact messages, if you use the contact form, we store your name, email and message so we can reply.
- Business listings, if you add a business to the directory, we store the details you submit (business name, description, contact details and any image) so we can publish the listing. These details are shown publicly.
- Cookies, we set only essential cookies: one to keep site editors signed in and one to keep market stallholders signed in. There are no advertising or third-party tracking cookies, so there is no cookie banner.
- Basic usage analytics, we count page views and which articles and businesses are popular. This is first-party and does not identify you; we don't use third-party advertising or tracking cookies.
- Admin sign-in, site editors sign in with an email and password; this uses a single functional cookie to keep them logged in.
Market stallholders
New Cardington Residents Association (NCRA) is the data controller for trader accounts on this site and for the Shortstown Local Produce Market. The full privacy notice for traders is in the trader terms.
- Payments are processed by Stripe on its own secure pages. We never see your card number.
- Booking emails (receipts, confirmations, reminders, sign-in links) are sent by our email provider from market@shortstown.co.uk.
- Uploaded documents such as insurance certificates are stored securely. Only the market organiser can open them, through short-lived links, and every opening is logged.
- Email open and click tracking happens only if you tick the consent box, and you can untick it in your account at any time.
- How long we keep it: trader accounts are kept for two years after your last booking; accident records are kept for three years.
- Requests to see, correct or delete your information go to market@shortstown.co.uk.
How long we keep it
We keep subscriber details until you unsubscribe, and listing details for as long as the listing is published. Contact messages are kept while we deal with your enquiry and a reasonable period afterwards.
Your choices
- You can unsubscribe from emails at any time using the link in any email we send.
- You can ask us to see, correct or delete the information we hold about you.
- Business owners can update their own listing using the private link we email them.
Sharing
We use a small number of trusted service providers to run the site (hosting, our database, and email delivery). They only process your information on our behalf. We don't share your details with anyone else for marketing.
Contact us
To make any request about your information, please get in touch.
This policy will be kept up to date as the site develops.